By Scott L: As a practicing physician and medical director of patient experience, I found this book to be very impactful in it’s application with practitioners as well as patients. The author sets the foundation of this book to be centered around mindfulness as she very nicely fills in information gaps for both patients and practitioners to help understand the health care engagement from all perspectives allowing one to become more empathetic and understanding to the needs of others as…..

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By Angelique  W  This book contains very useful and valuable information for the practitioner who wishes to develop and maintain an everlasting relationship with clients. I have recommended this book to my undergraduate and graduate nursing students. A must have for your library!

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5.0 out of 5 stars Book so valuable I bought one for the nurses I work with. By JIM DAKIS:    After meeting Ms. Aghanya myself as a patient, I knew that she had a special gift for communicating with her patients. As she explains in her book, she not only has years of first-hand experience as a practitioner but learned as a patient as well, just how important proper communication and relationship building can be. As I read her book, I…..

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By Greg N: This books packs a lot of useful guidance into 100 pages, yet is very easy to read. It’s obvious the author has had many years of experience in clinical settings and has been able to learn what works with different types of people and what doesn’t. She conveys this information is a very logical manner, identifying 17 different patient types and providing concrete tips on how to best communicate with them. Definitely a very useful and practical…..

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By H. Truong: This book provides many practical and wonderful tips for both patients and clinical practitioners. There are total 21 chapters but each is written independently for different setting in real world situation. The Defiant Patient (The Aging Parent) impressed me the most. The author has shared her own personal experiences how to communicate with her aging father. He was a retired Army Colonel who has always been a self-reliant and do-it myself type A person. This chapter provides…..

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By Marlissa Marques:  Insightful and well researched topic by the author…..this book is a must read for all NP students and any clinician who wants to refine the art of medicine in their practice. Mrs. Aghanya peels away, layer but layer, carefully and with exact precision as though she were dissecting the very complicated human mind in a lab. Make no mistake about it that … this author delivers her message in simple and concise format . This book is…..

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By Lorena Knox:  This was such a wonderful book Nonye. Thank you for sharing some of your personal experiences as a patient and clinician. There are messages for all readers, especially a clinical student, or even a patient encounter with any clinician. I also enjoyed the cartoon figures for a nice contrast 🙂 Your book was fun and informative. I really appreciate your care in writing this book. Thank you

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By Bill Song:   I am a physician who has been in practice for over 20 years and I still found this book to be chock full of clinical pearls that I will definitely incorporate into my interactions with patients. Ms Aghanya’s insights about personality types and her witty and compassionate style made this book a pleasure to read. This book is a must read for anyone entering the healthcare profession as well as for seasoned clinicians. Even lay people…..

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By Cynthia Salisbury:   This is a very informative book to read for both clinicians in practice and patients who may have many concerns about seeing a healthcare provider for the first time. Mrs. Aghanya has shown examples of many patients that clinicians encounter on a daily basis. With funny cartoon illustrations throughout the chapters to describe different patient personalities I thought that she did a very good job of giving her own personal examples and giving tips on how…..

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